Scheduling & Rescheduling: If you need to make additional appointments, or changes to your existing appointment, please text Dr Alexis Bergan-Guzman directly at (423) 693-9329.

Same Day/Urgent Care Availability: Occasionally, Short Notice aka Urgent Care are available on same day basis, and can be booked online through this site by clicking on the green "Book Now" button. This button is only active when there is availability for this category of session, which is called, "Established Client: Urgent Care / Same Day." Please note that the fee for these sessions is higher than the normal fee schedule. Currently, Urgent Care Sessions are not available for New Patients and Clients.

Cancellation Policy: Your treatment session is reserved especially for you. We value your time and business and kindly ask that you respect the office scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance. Any cancellations with less than 24 hours of notice are subject to a cancellation fee amounting to 50% of the cost of the scheduled service. Clients who miss their appointments without giving prior notification will be charged in full (100%) for the scheduled service.